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Corporate Responsibility 2008

 
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Profile
Economic
Environmental
Labor Practices and Decent Work
Human Rights
Society
Product Responsibility

Forward-Looking Statements
Certain statements contained on this Corporate Social Responsibility Web site are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. More


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Archive
Data from previous years is included in the current report pages. Printed yearly reports were discontinued in 2007 and replaced with the current online format. Reports prior to 2007 are included below.

2006: Report
2005: Report  Summary
2004: Report  Summary
2003: Report  Summary
2002: Report
2001: Report


 

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GRI Index
Profile
 
1.0 Strategy and Analysis
1.1 Statement from Chairman of the Board and CEO

1.2

Description of key impacts, risks and opportunities

2.0

Organizational Profile

2.1

Name of reporting organization

2.2

Primary brands, products and services

2.3

Operational structure

2.4

Location of headquarters

2.5

Number and names of countries with operations

2.6

Nature of ownership and legal form

2.7

Markets served

2.8

Scale of reporting organization

2.9

Significant changes during reporting period

2.10

Awards received during reporting period
EU1 Installed capacity, broken down by primary energy source and by regulatory regime
EU2* Net energy output broken down by primary energy source and by regulatory regime
EU3 Number of residential, industrial, institutional and commercial customer accounts
EU4* Length of above and underground transmission and distribution lines by regulatory regime
EU5* Allocation of CO2 emissions allowances or equivalent, broken down by carbon trading framework

3.0

Report Parameters

3.1

Reporting period

3.2

Date of most recent previous report

3.3

Reporting cycle

3.4

Contact point for questions regarding report

3.5

Defining report content

3.6

Boundary of report

3.7

Limitations on scope or boundary

3.8

Basis for reporting on joint ventures and other entities

3.9

Data measurement techniques

3.10

Effect of any restatements

3.11

Significant changes

3.12

Location of content

3.13

External assurance

4.0

Governance, Commitments and Engagement

4.1

Governance structure

4.2

Chair of highest governance body

4.3

Independence of highest governance

4.4

Mechanisms for employees/shareholders to provide recommendations to the board

4.5

Compensation and performance

4.6

Ensuring conflicts of interest

4.7

Board qualifications

4.8

Mission, values, code of conduct

4.9

Performance management, risks, opportunities and compliance

4.10

Board performance

4.11

Precautionary approach

4.12

Externally developed initiatives

4.13

Memberships in associations

4.14

List of engaged stakeholder groups

4.15

Identification and selection of stakeholders

4.16

Approaches to stakeholder engagement

4.17

Key issues and concerns of stakeholders

5.0

Management Approach and Performance Indicators


Economic

Disclosure on Management Approach

Goals and Performance

Policy

Additional Contextual Information

Economic Performance Indicators

EU6 Management approach to ensure short and long-term electricity availability and reliability
EU7 Demand-side management programs including residential, commercial, institutional and industrial programs
EU8* Research and development activity and expenditure aimed at providing reliable electricity and promoting sustainable development
EU9 Provisions for decommissioning of nuclear power sites
EU10 Planned capacity against projected electricity demand over the long term, broken down by energy source and regulatory regime
EU11 Average generation efficiency of thermal plants by energy source and by regulatory regime
EU12 Transmission and distribution losses as a percentage of total energy

EC1

Economic value generated and distributed

EC2

Financial implications of climate change

EC3

Coverage of defined benefit plan obligations

EC4*

Significant financial assistance from government

EC5

Entry-level wage compared to local minimum wage

EC6

Spending on locally-based suppliers

EC7

Local hiring

EC8*

Infrastructure providing public benefit

EC9*

Indirect economic impacts



Environmental

Disclosure on Management Approach

Goals and Performance

Policy

Organizational Responsibility

Training and Awareness

Monitoring and Follow-up

Additional Contextual Information

Materials

EN1*

Material used by weight or volume

EN2

Percentage of materials used that are recycled input materials

Energy

EN3

Direct energy consumption by primary energy source.

EN4*

Indirect energy consumption by primary source.

EN5*

Energy saved due to conservation and efficiency improvements.

EN6

Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.

EN7*

Initiatives to reduce indirect energy consumption and reductions achieved.

Water

EN8*

Total water withdrawal by source.

EN9*

Water sources significantly affected by withdrawal of water.

EN10*

Percentage and total volume of water recycled and reused.

Biodiversity

EN11*

Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

EN12*

Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

EN13*

Habitats protected or restored.

EN14*

Strategies, current actions, and future plans for managing impacts on biodiversity.

EU13 Biodiversity of offset habitats compared to the biodiversity of the affected areas.

EN15*

Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.

Emissions, Effluents, and Waste

EN16

Total direct and indirect greenhouse gas emissions by weight.

EN17*

Other relevant indirect greenhouse gas emissions by weight.

EN18*

Initiatives to reduce greenhouse gas emissions and reductions achieved.

EN19*

Emissions of ozone-depleting substances by weight.

EN20

NOx, SOx, and other significant air emissions by type and weight.

EN21*

Total water discharge by quality and destination.

EN22

Total weight of waste by type and disposal method.

EN23*

Total number and volume of significant spills.

EN24*

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.

EN25*

Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff.

Products and Services

EN26*

Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

EN27

Percentage of products sold and their packaging materials that are reclaimed by category.

Compliance

EN28*

Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.

Transport

EN29*

Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce.

Overall

EN30*

Total environmental protection expenditures and investments by type.



Labor Practices and Decent Work

Disclosure on Management Approach

Goals and Performance

Policy

Organizational Responsibility

Training and Awareness

Monitoring and Follow-up

Additional Contextual Information

Employment

EU14 Programs and processes to ensure the availability of a skilled workforce.

LA1

Total workforce by employment type, employment contract, and region.

EU15 Percentage of employees eligible to retire in the next 5 and 10 years broken down by job category and by region.
EU16 Policies and requirements regarding health and safety of employees and employees of contractors and subcontractors.

LA2

Total number and rate of employee turnover by age group, gender, and region.

EU17* Days worked by contractor and subcontractor employees involved in construction, operation & maintenance activities.
EU18 Percentage of contractor and subcontractor employees that have undergone relevant health and safety training.

LA3

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.

Labor/Management Relations

LA4

Percentage of employees covered by collective bargaining agreements.

LA5

Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.

Occupational Health and Safety

LA6

Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.

LA7

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.

LA8

Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

LA9

Health and safety topics covered in formal agreements with trade unions.

Training and Education

LA10

Average hours of training per year per employee by employee category.

LA11

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

LA12*

Percentage of employees receiving regular performance and career development reviews.

Diversity and Equal Opportunity

LA13

Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.

LA14

Ratio of basic salary of men to women by employee category.



Human Rights

Disclosure on Management Approach

Goals and Performance

Policy

Organizational Responsibility

Training and Awareness

Monitoring and Follow-up

Additional Contextual Information

Investment and Procurement Practices

HR1

Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.

HR2

Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.

HR3

Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

Non-Discrimination

HR4

Total number of incidents of discrimination and actions taken.

Freedom of Association and Collective Bargaining

HR5

Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.

Child Labor

HR6

Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

Forced and Compulsory Labor

HR7

Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.

Security Practices

HR8

Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.

Indigenous Rights

HR9

Total number of incidents of violations involving rights of indigenous people and actions taken.



Society

Disclosure on Management Approach

Goals and Performance

Policy

Organizational Responsibility

Training and Awareness

Monitoring and Follow-up

Additional Contextual Information

Community

EU19* Stakeholder participation in the decision making process related to energy planning and infrastructure development.
EU20* Approach to managing the impacts of displacement.
EU21 Contingency planning measures, disaster/emergency management plan and training programs, and recovery/restoration plans.
EU22* Number of people physically or economically displaced and compensation, broken down by type of project.

SO1*

Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.

Corruption

SO2*

Percentage and total number of business units analyzed for risks related to corruption.

SO3*

Percentage of employees trained in organization’s anti-corruption policies and procedures.

SO4*

Actions taken in response to incidents of corruption.

Public Policy

SO5

Public policy positions and participation in public policy development and lobbying.

SO6

Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.

Anti-Competitive Behavior

SO7*

Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.

SO8*

Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.

EU23* Programs, including those in partnership with government, to improve or maintain access to electricity and customer support services.
EU24* Practices to address language, cultural, low literacy and disability related barriers to accessing and safely using electricity and customer support services.


Product Responsibility

Disclosure on Management Approach

Goals and Performance

Policy

Organizational Responsibility

Training and Awareness

Monitoring and Follow-up

Additional Contextual Information

Customer Health and Safety

PR1*

Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.

PR2*

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

EU25* Number of injuries and fatalities to the public involving company assets, including legal judgments, settlements and pending legal cases of diseases.

Product and Service Labeling

PR3*

Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

PR4*

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.

PR5*

Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

Marketing Communications

PR6*

Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.

PR7*

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.

Customer Privacy

PR8*

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

Compliance

PR9*

Monetary value of significant fines for noncompliance
with laws and regulations concerning the provision and use of products and services.
EU26* Percentage of population unserved in licensed distribution or service areas.
EU27 Number of residential disconnections for non-payment, broken down by duration of disconnection and by regulatory regime.
EU28 Power outage frequency.
EU29 Average power outage duration.
EU30* Average plant availability factor by energy source and by regulatory regime.

* Not reported because data is not yet available or not applicable to our business.