Customer Information Policy training for external providers
External providers performing work on behalf of WEC Energy Group companies must protect customers’ confidential information.
The Customer Information Policy defines customer information and notes actions that WEC Energy Group companies consider to be strictly prohibited. Confidential company records should be used only for business purposes.
External providers including vendors and contractors with access to customer information in typical daily operations are required to complete the Customer Information Policy training and certification annually. Review and agreement to abide by the guidelines of this policy is affirming the commitment to protect customer information.
External providers already using customer information are expected to complete training by a predetermined due date. New agreements require training completion prior to performing any work on behalf of WEC Energy Group companies.
Training and certification
Read the training material thoroughly.